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Christopher Ende is King & Spalding’s Chief Revenue Officer and is responsible for strategic initiatives relating to pricing, legal project management, client analytics, and billing and collections. Chris helps drive client satisfaction and profitable revenue growth by designing and managing an integrated revenue cycle that includes innovative fee arrangements, active matter management, data reporting and analysis, efficient inventory management, and technology-driven processes. Chris draws on his knowledge gained as an in-house legal operations leader to design solutions that both improve firm performance and deliver increased value to firm clients.
Chris has deep experience in the business of law having worked inside law firms, a corporate legal department, and a leading alternative legal services provider. He has built and led pricing, legal project management, and billing and collections teams at two AmLaw 200 law firms. In addition, he previously led the outside counsel spend management program for a Fortune 15 company where he developed strategies to optimize outside counsel spend, including designing a preferred provider program, building an award-winning, custom application to drive data-driven selection of outside counsel, and designing metrics to measure performance and value. He also held a senior leadership position at an alternative legal services provider where he developed solutions for corporate legal departments to improve operational efficiency and reduce legal costs.
Chris is a co-founder and officer of Legal Value Network and regularly speaks at industry events on pricing, legal operations, revenue management and the evolving legal services ecosystem.
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