News & Insights

Client Alert

March 24, 2020

Impacts of COVID-19 on Our E-Discovery Operations


King & Spalding is focused on the potential impact of COVID-19, both on our own operations and that of our clients. Our e-Discovery practice continues to provide uninterrupted client service through the attorneys and staff of our dedicated Discovery Center. As of March 16, 2020, we transitioned our 200-person strong team to remote work environments that maintain our efficiency, quality, and most importantly, protect the security and confidentiality of our clients’ data and information. Our specific steps to ensure deadlines are met in discovery and achieving these business objectives include:

1. Requiring each attorney to complete and sign a “Work from Home Agreement” that addresses a wide range of data security issues and establishes conditions precedent for each person to work remotely

2. Establishing secure access for each attorney that limits access to Relativity workspaces to only those users who are connecting through the firm’s approved IP addresses

3. Conducting remote training and verifying compliance with the secure systems access protocol

4. Implementing review database lockdown measures

5. Continuing to run daily and weekly productivity reports to ensure accurate billing

We are also providing the following critical services to clients:

  • Creating secured document viewing rooms to share sensitive business documents to adversaries and the government
  • Reviewing ”Bring Your Own Device" policies
  • Reviewing policies on the use of confidential information and security of information outside the office (i.e., how to handle and/or dispose of confidential or otherwise sensitive information in a home office)
  • Drafting employee training materials for working remotely to address data privacy, cybersecurity and physical security risks with reminders to company IT security polices, etc.
  • Guiding clients on establishing secured remote working protocols